Data Breach Incident

On 28 October 2026, M-DAQ Global identified an attack by a third party that resulted in unauthorised access to some of our systems holding information relating to Wallex or M-DAQ accounts held by our customers.

‍

On identification, we immediately stopped the unauthorised access and took steps to further secure our systems. Importantly, our critical system infrastructure including transaction processing remained secure and no unauthorised transactions were performed. Our business operations remain unaffected, with enhanced monitoring measures in place.

‍

Following the attack, we have further strengthened access controls and security measures of our systems, increased monitoring for unusual activity and notified the relevant regulators. We are contacting affected customers by email with details of the incident and steps they can take to protect themselves. We have also set up a dedicated helpdesk to address any queries and support our customers.

‍

We take the protection of information entrusted to us seriously and remain committed to prioritise the security of our systems while supporting our customers and partners.