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1. Scope and Consent
2. How We Collect Your Personal Information
We collect Personal Information from you and the devices (including mobile devices) you use to access or use our Services. You should ensure that all Personal Information submitted to us is complete, accurate, true and correct. If you fail to do so, we may be unable to provide you with the products and services you have requested.
The Personal Information we collect includes, but is not limited to, information of the kinds described below:
2.1 Information that we collect automatically
We collect information about your interaction with our sites and Services, advertising, mobile notifications or e-mail communications. This is typically information we receive from your computer or other devices, including your mobile devices, and includes:
2.2 Information that we collect automatically
Such types of information include:
2.3 Information from cookies and similar technologies
2.4 Information from other sources
We may also obtain information about you from third parties. This may include but not limited to:
3. How We Use Your Personal Information
We use the Personal Information we collect to operate, improve and personalise our Services to contact you and provide you customer service to detect, prevent and mitigate fraudulent or illegal activities. You agree that we may use your Personal Information as follows:
3.1 Operate, improve, and personalise our Services
3.2 Contact you and provide you customer service
3.3 Detect, prevent and mitigate fraudulent or illegal activities
3.4 Assess your suitability as a candidate for employment
4. How We Share Your Personal Information With Other Wallex Users
The protection of your Personal Information is very important to Wallex. We will share selected Personal Information with other Wallex Users in Wallex order to facilitate your transactions and to help resolve a dispute between you and another Wallex User.
Our policies and Terms and Conditions expressly prohibits a receiving party from using any Personal Information that we may share with them for unrelated purposes, such as to directly market to you, unless you have agreed to it. Contacting Users with unwanted or threatening messages is also against our policies and constitutes a violation of our Terms and Conditions.
5. How We Share Your Personal Information
Subject to any applicable law, we may also share your Personal Information with the following third parties for the purposes listed below:
Please note that some of these third parties may be based in other countries where the laws on the processing and protection of Personal Information are less stringent than the laws in your country.
6. You May Access and Correct Your Personal Information
We take steps to ensure the Personal Information we collect from you is accurate and up to date, and that you have the ability to access or update/correct it.
6.1 Accessing your Personal Information
6.2 Updating/Correcting your Personal Information
It is your responsibility to ensure all Personal Information that you submit to us is complete, accurate, true and correct.
7. Storage, Security and Retention of Your Personal Information
7.1 Storage and Security
We store and process your Personal Information in our secure servers. We protect your information using physical, technical, and administrative security measures to reduce the risks of loss, misuse, unauthorised access, disclosure and alteration. Some of the safeguards we use are firewalls and data encryption, physical access controls to our data centers, and information access authorisation controls.
Despite our security precautions, we cannot fully guarantee the security of your Personal Information because of the inherent risks of data transmission over the internet. At all times, you assume the risks associated with the transmission of your Personal Information over the internet and the possibility of malware present on your device used for our Services. Therefore, you should ensure that you only enter or upload your Personal Information on a secure device within a secure environment.
We retain your Personal Information for as long as you continue to have an Wallex Account.
8. Contact us about Privacy Questions